Claim Policy for Florida Condominium Insurance

1. Filing a Claim: In the event of a loss or damage to your condominium, you must notify us as soon as possible, providing a detailed account of the incident, including the date, location, and cause. The claim can be initiated by contacting our customer service line, through our website, or via the email provided in your policy document.

2. Cooperation: You are required to cooperate fully during the investigation process. This may involve providing additional information, facilitating inspections, or giving recorded statements.

3. Documentation: It is crucial to document the damage for your claim. This may include taking photographs or videos, retaining damaged items (where safe), and keeping receipts for any immediate repairs needed to prevent further damage.

4. Independent Adjusters: We may appoint an independent adjuster to evaluate your claim. The adjuster will assess the damage, determine the cost of repairs or replacement, and report back to us.

5. Claims Settlement: Once your claim has been reviewed and approved, we will make the payment based on the terms of your policy, considering deductibles and policy limits. If there are disagreements about the claim amount, we have an appraisal process available.

6. Time Limitations: Please note there may be time limitations for filing a claim or legal action following a loss, as specified in your policy.

7. Fraudulent Claims: Any fraudulent or exaggerated claims may be denied, and could result in the cancellation of your policy, and legal action.

This is a general overview of our claims process and not a legal document. The specific terms of your policy may vary. Always refer to your actual policy for details.